MonoLux Windoor (“we”, “us”, “our”) operates an independent online quotation and lead-generation platform within the UK door and window industry.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are
MonoLux Windoor is a UK-based online platform that enables users to request quotations for kitchen and interior doors and windows.

We are not a manufacturer or installer. Our role is to collect enquiries and connect users with suitable UK-based fabricators or suppliers.

Contact details:
Email: info@monoluxwindoor.com
Phone: 07440 201072

What Personal Data We Collect
We may collect and process the following data:

• Full name
• Email address
• Telephone number
• Installation or project address
• Project details and measurements
• Communications sent to us
• Technical data (IP address, browser type, device type, usage data)

We do not store payment card details.

How We Collect Data
We collect data when you:

• Submit a quotation request
• Complete a contact form
• Contact us by email or phone
• Use our website (via cookies and analytics tools)

How We Use Your Data
We use personal data to:

• Process and respond to quotation requests
• Share your enquiry with relevant UK fabricators or suppliers
• Communicate with you regarding your request
• Improve our website and services
• Comply with legal obligations

Lawful Basis for Processing
We process personal data under the following lawful bases:

• Contractual necessity – to process your enquiry at your request
• Legitimate interests – to operate and improve our quotation platform
• Consent – where required for marketing communications

You may withdraw consent at any time.

Sharing Your Data
If you submit a quotation request, we may share your contact details and project information with one or more UK fabricators or suppliers so they can contact you and provide a quotation.

Those suppliers act as independent data controllers in respect of your data.

We do not sell or rent personal data.

We may also share data with:

• Website hosting providers
• IT and analytics providers
• Professional advisers
• Authorities where legally required

Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting or regulatory requirements.

Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Your Rights
Under UK data protection law, you have the right to:

• Access your data
• Request correction
• Request deletion (where applicable)
• Restrict or object to processing
• Request data portability
• Withdraw consent

To exercise your rights, email info@monoluxwindoor.com.

Cookies
Our website uses cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

We encourage you to contact us first so we can try to resolve your concern.